About Us

Trade tested, experienced and engaged

Smart Home Renovations is owned and operated by Queenstown locals Nell Pooley and Riki Hunter with liberal assistance from their English Staffordshire Bull Terrier… a girl dog named ‘Kevin’ *

* Fans of Pixar’s movie ‘UP’ will understand the reference – “Kevin’s a girl?!”

Your Smart Home Renovations team

Smart Home Renovations was started by Nell Pooley and Riki Hunter, both experienced tradies with decades of industry experience.

They have a quickly expanding inhouse team of 3 painters and plasterers and 5 builders. Each employee has been selected because they’re qualified, experienced and have an eye for detail, willing adherence to strict benchmarks and the skill set to deliver an excellent finish for each and every project, regardless of the size or scope.

Nell and Riki have also carefully selected a series of local contractors (from architects all the way through to interior decorators) on the basis of qualifications, trade experience and successful track records of delivering beautiful, professional results so that you can be assured of the quality of trade staff who work on your home renovation.

Riki & Nell

Riki has 15 years of direct experience in the renovations and the tiling, spout and building industries and started out many years ago as an apprentice. Nell Pooley also began many years ago as an apprentice painter in the commercial and residential trades. Between them they have decades of first hand building trade and renovating experience to share and are able to offer valuable insight knowledge around renovation best practice.

Why Smart Home Renovations?​

Nell and Riki created Smart Home Renovations because they recognized and understood the frustrations, fiscal hits and performance issues suffered by those who wanted to make adjustments to their homes. They’re ‘think outside the box’ problem solvers who remain passionate about the renovations business and take genuine joy being instrumental in delivering client visions or helping families achieve their dream.

Their core values are:
  • Integrity
  • Loyalty
  • Accountability
  • Improvement
  • Passion
  • Trust
  • Innovation
  • Service
  • Support


They hold themselves accountable for their performance and can be trusted to deliver excellent results.  They’ll work tirelessly to smooth your way and make your life easier, assuming the day to day burdens by becoming the renovation specialist around which your renovation project pivots.

Nell and Riki strive to create long term relationships with clients and are delighted when previous customers call them again and again to assist them with further requests for improvements on their home renovation journeys.

Call Smart Home Renovations today to discuss your home renovation requirements.